Timefold is the world’s leading expert in scheduling and routing optimization for skilled human workforces. Our back-end PlanningAI engine gives field service teams the unlimited ability to optimize routes & schedules continuously and adaptively. Engineered to reflect the real, ever-shifting nature of field operations, Timefold helps planning and operations teams feel always in-control. It gives them the sharpest headspace to execute on optimized, human-aware, and in-context routes and schedules. Timefold's Field Service Routing API re-optimizes on the fly, countering real-world events like technician absences, urgent jobs, cancellations, or traffic. The powerful optimization engine plugs right into existing platforms, enhancing operational efficiency and adding a layer of explainable AI.The outcome is an augmented workforce:

- Leaders gain insight into the pulse of planning and operations, allowing them to use routing and scheduling as a strategic lever.                                 

- Planners create optimized schedules with the click of a button, and no longer have to scramble feasible schedules manually.                                       

-The frontline workforce gets fair, reliable and compliant routes & schedules that respect skills, location, breaks, tools, business SLAs, customer time windows, or any other required parameter.

Results across our customers that have embedded our PlanningAI engine are:

- An average of 25% less travel time through efficient technician-routing. - Higher first-time fix rates by ensuring the right skills and tools are assigned. - Reliable SLA compliance via accurate modeling of real-world constraints.

- Stable, adaptive schedules that reduce planner workload and technician frustration.

Are you ready for air-tight and routes that make sense to the people? For human schedules that build confidence and trust? For strategic, adaptive and insightful planning? Experience the impact of human-aware planning within your stack by testing our Field Service Routing API with a free trial and expert advice from our PlanningAI consultants.