CSG Field Service Management an industry leading field service management platform, enabling more than 100,000 field service users worldwide to fulfill more than 100 million work orders every year. CSG Field Service Management schedules and routes in real-time, using proprietary, state-of-the-art algorithms leveraging both real-time traffic patterns and historical traffic delays, improving the customer experience and significantly empowering field resources to support the connected customers’ needs. https://pages.csgi.com/csg-workforce-360/ For more than 35 years, CSG has been a trusted partner to some of the most well-known brands, operating across more than 130 countries worldwide. CSG manages billions of critical customer interactions annually, and we do it with a singular focus—an obsession—on our customers’ success. CSG is a leading provider of revenue management and digital monetization, payments and customer engagement solutions that help our customers: • Improve customer engagement and reduce churn • Reduce operating expenses and run their businesses more efficiently • Quickly launch new digital services and enter new markets • Compete and win in an ever-changing global marketplace Our award-winning solutions are built on proven public and private cloud platforms, available out-of-the-box, custom or through end-to-end managed services. We’ll help you find the deployment model that works best for your business and support your business evolution. Contact us today to learn how we can tackle your biggest business challenges together.